🎁 How to use Gift Vouchers

Hello! 😊
We are excited to invite you to our studio for private vocal lessons with TVS Coaches!
Here’s a step-by-step guide to using your Gift Voucher for booking your vocal lesson:

Using Your Gift Voucher

  1. Visit our online booking platform to select the service and coach tier you prefer.

  2. Choose your desired options:

    • Coach Tier: Junior, Senior, or Lead Coach.

    • Outlet: Check coach availability at your desired location.

    • Lesson Time: Pick a time that suits you.

    Note: Lessons booked as ‘in-studio lessons’ as a default. If you’d like an online lesson, please book a lesson first, then notify the TVS team via this link.

  3. Enter Your Gift Code:
    Copy and paste the last 4 digits of your gift redemption code (all uppercase) into the Discount Code field during checkout. This will apply your voucher amount as a discount to the total.

  4. If the total cost exceeds the voucher amount, you can pay the difference at checkout.

Important Information

  • It may take 1 day for Voucher Codes to be activated after the purchase. Try the booking the next day of purchase.

  • Voucher Validity: The voucher amount must be used within 3 months from the date of purchase. There is no option for extension.

  • Limited to 1 person: Once used, the voucher cannot be transferred to another person.

  • Cancellation & Rescheduling policy

    Cancellations must be made at least 12 hours prior to the lesson via the TVS Booking Platform, and make-up lessons should be arranged by the student. (click for cancellation guide)

    Last-minute cancellations are non-refundable and not eligible for make-up lessons, except in cases of illness with an official medical certificate submitted within 1 day of the cancelled lesson.

    We’re excited to have you on this journey! 🎵
    Let’s get started—see you at your lesson! 😊